CCTL manages the entire process for collecting management fees, ensuring you receive payments quickly and efficiently, while maintaining a positive customer experience.

"Our proven approach, backed by years of experience, emphasizes the importance of clear communication. We can also advise on consumer payment incentives and implement measures to help you save on unnecessary costs.

These include:

Generation of invoices in all major languages, customized to meet your collection criteria (e.g., early payment discounts) with tailored styling and inclusion of any necessary marketing materials

Data cleansing before invoice issuance, reducing returned mail costs and enhancing the member experience

A multi-currency collection service, available online if needed

Direct debit (regular installment) collections for UK customers

Installment collections via credit and debit cards for international customers

Timely reporting, with quick and accurate notifications of outstanding fees, enabling effective debtor management